Who we are
Platform Name: Miss Independent
Operator: Miss Independent
Jurisdiction: Sultanate of Oman
Miss Independent is a digital community and marketplace platform that allows users to connect, share content, buy and sell products, offer and book services, and create advertisements.
For privacy-related inquiries, you may contact us at:
Email: admin@missindependentme.com
What Personal Data We Collect and Why We Collect It
We collect personal data only where necessary to operate the Platform and deliver our services.
Personal Data We May Collect
- Name
- Email address
- Phone number
- Profile details (photo, bio, profession)
- Account login credentials
- Business information (for sellers and service providers)
- Booking and order information
- Messages and communications within the Platform
- User-generated content (posts, listings, ads)
- Payment status and transaction references
- Technical data such as IP address, device type, and app usage data
Why We Collect This Data
We collect and process personal data in order to:
- Create and manage user accounts
- Enable communication between users
- Facilitate bookings, purchases, and payments
- Display user profiles, services, and products
- Process subscriptions, commissions, and payouts
- Provide customer support
- Improve platform functionality and security
- Comply with legal and regulatory obligations
Legal Basis
Data is processed based on:
- User consent (by registering and using the Platform)
- Performance of a contract (providing platform services)
- Legal obligations
- Legitimate business interests (platform security and improvement)
We do not knowingly collect sensitive personal data such as health or biometric information.
Comments
If comments or public interactions are enabled, we collect the information provided by the user, along with technical data such as IP address for security and moderation purposes.
Media
Users may upload images, videos, or other media files.
All uploaded media may be publicly accessible depending on the user’s privacy settings.
Users are advised not to upload media containing sensitive personal information.
Contact Forms
If you contact us via a contact form or support request, we collect:
- Name
- Email address
- Message content
This information is used only for customer service purposes and is not used for marketing.
Contact form data is retained only as long as necessary to resolve the inquiry.
Cookies
Our website and app may use cookies and similar technologies to:
- Maintain user sessions
- Improve performance and functionality
- Remember user preferences
- Support security features
Third-party services (such as analytics or payment providers) may also set cookies according to their own privacy policies.
Analytics
We may use analytics tools to understand how users interact with the Platform.
Analytics data is collected in an aggregated and anonymized form where possible.
Users can opt out of analytics tracking through their device or browser settings, where supported by the analytics provider.
Who we share your data with
We do not sell personal data.
We may share limited personal data with trusted third parties strictly for operational purposes, including:
- Payment gateways (to process transactions)
- Hosting and cloud service providers
- Analytics and performance monitoring services
- Legal or regulatory authorities when required by law
Each third party is required to handle data securely and in accordance with applicable data protection laws.
How long we retain your data
We retain personal data only for as long as necessary, including:
- Account data: for the duration of the active account
- Booking and transaction records: as required for legal and financial compliance
- Support communications: until the issue is resolved
- Analytics data: retained in aggregated form for performance analysis
When data is no longer required, it is securely deleted or anonymized.
What rights you have over your data
You have the right to:
- Request access to your personal data
- Correct or update your information
- Request deletion of your account and data
- Withdraw consent where applicable
Requests can be made by contacting us using the details below.
Where your data is sent
Your data may be processed or stored on servers located outside your country of residence, including through cloud hosting or payment service providers.
Where applicable, we ensure that such transfers are protected by appropriate safeguards and security measures consistent with international data protection standards.
Additional Information
How We Protect Your Data
We use reasonable technical and organizational measures, including:
- Secure servers and encrypted connections
- Restricted access to personal data
- Regular system monitoring
What Data Breach Procedures We Have in Place
In the event of a data breach:
- The issue is investigated promptly
- Affected systems are secured
- Users and authorities are notified where required by law
What Third Parties We Receive Data From
We may receive limited data from:
- Payment processors (payment confirmations)
- Analytics providers (usage statistics)
Automated Decision Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or significant effects on users.
Industry Regulatory Disclosure Requirements
Miss Independent operates as a digital platform and marketplace and complies with applicable data protection and commercial regulations in the Sultanate of Oman.